FTP Access to Your COCC My Documents

In order to access your COCC My Documents folder from off-Campus or while using COCC's Wireless service you will first need to establish a secure VPN connection. Instructions for using COCC's VPN are availabe online at http://its.cocc.edu/Services/vpn/default.aspx.

Once you are connected to COCC's VPN server you can access your My Documents using Internet Explorer (version 6.0+) or Mozilla's Firefox (version 1.5+ and consider FireFTP).

NOTE: If you would prefer to use another FTP client details regarding the required FTP settings are documented at the end of this page.

Using a Browser to Access Your COCC My Documents via FTP

Internet Explorer 7 Users click here for separate instructions.

1) Connect to COCC's VPN server. (connecting info here)

2) While in your web browser click the appropriate My Documents FTP link.

	IMPORTANT NOTE: When using IE 6 as your browser a web page error message (DNS Error) may appear after clicking this link. If this occurs try refreshing your browser (View / Refresh) to try again. More information and a workaround is available online at http://support.microsoft.com/?kbid=328785.
		Student My Documents Storage - ftp://studentdocs.ad.cocc.edu/My%20Documents
		Faculty/Staff My Documents Storage - ftp://staffdocs.ad.cocc.edu/My%20Documents

3) After clicking this link an authentication dialog should appear requesting your username and password.

	Examples:	IE 6 example, Firefox example
	Username:	username@cocc.edu (cocc email address)
	Password:	COCC network/email password (more info)

4) Once you have logged in your browser will display a list of the folders and files in your COCC My Documents folder. (IE 6 list example)

NOTE: These are the same files & folders that you will see when using a COCC computer on campus and opening the Windows My Documents folder. (more info here)

5) To copy a file locally (download) so that you can make changes double-click the file and select a location on your local computer to save the file so that it can be edited.

NOTE: If you are using Internet Explorer you can also drag-n-drop the file to from your browser window to your local computer.

6) If using Internet Explorer 6 you can later upload a new copy of the file to your COCC My Documents folder by simply dragging-n-dropping the file from your local computer to the your COCC My Documents browser window as was opened using steps 1-4.

NOTE: To upload files using Firefox you will need to add an extension. One good extension to consider is FireFTP.

FTP Settings

If interested in using a FTP client rather than a web browser, use the following settings.

	Student FTP Server:	studentdocs.ad.cocc.edu
	Faculty/Staff FTP Server:	staffdocs.ad.cocc.edu
	Port:	21
	Initial Folder:	My Documents
	Username:	username@cocc.edu (cocc email address)
	Password:	COCC network/email password (more info)

Troubleshooting

As issues come up common troubleshooting tips will be documented here.