COCC ITS STRATEGIC GOALS

Updated: November 2007

1) Technology Leadership

Posted by sgpaulson on Monday, April 14, 2008
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Take a leadership role in envisioning and implementation of new technology and technology services at COCC that support the college’s mission. Take a leadership role in the education and training of the campus and to work with the Instructional Technology Coordinator and other campus departments on the research and development of new technology under consideration.

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2) Customer Service Details

Posted by sgpaulson on Monday, April 14, 2008
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Provide a high and consistent level of customer service in the delivery of technology services to the campus communities.

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3) Access and Availability

Posted by sgpaulson on Monday, April 14, 2008
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Increase the access and availability of both our physical labs and the technology resources available to faculty, students, staff, contract customers.

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4) Assessment and Planning

Posted by sgpaulson on Monday, April 14, 2008
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Review both internal and external assessment and planning tools and make revisions as needed.

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5) ITS Staff Development

Posted by sgpaulson on Monday, April 14, 2008
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To encourage an environment where IT staff are able to learn and develop processes and the expertise to achieve the ITS Mission and to continue to grow professionally.

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