Troubleshooting and Alternate Connection Methods

The Desktop login link will prompt for additional software install (if needed) and automatically connect if the following are true:

1. You are a COCC staff member
2. You are using Internet Explorer
3. You have Windows XP or newer Operating System

If you meet these requirements and still have trouble you can try to install Microsoft patch manually and try again.

If it appears to install the patch but you still can't connect add "https://coccts.ad.cocc.edu" to your trusted sites. In IE7 select Tools/Internet Options/Security/Trusted Sites. Be sure to leave the checkmark in Require server verification (https:) for all sites in this zone.

Macintosh Users

Macintosh users can access this service if they first install the Remote desktop Client for Mac and then setup the VPN access. Afterward you can launch the VPN connection and then start the Remote Desktop Connection. In the Server Box of the client type "coccts.ad.cocc.edu"

Windows 2000 Users

Windows 2000 users can install this patch and then use this link

Windows 2000 Login

Pre-Windows 2000 Users

Pre-Windows 2000 Users can access the campus following a simular method as the Macintosh users.

Install the Remote Desktop Client
Setup a COCC VPN connection
Connect to COCC's VPN
And then you can start the Remote Desktop Connection. In the Server Box of the client type "coccts.ad.cocc.edu"

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