The below account information relates to how the various accounts used at COCC are managed.
Credit (incl College Now) and ABE students receive network, email and Blackboard accounts as soon as they apply or register for classes. These accounts are then removed based upon eligibility. See Eligibility for Student Network Account for more information.
Students needing a name change should contact the Enrollment Services department.
NOTE: Email address changes are not made for students due to the manual labor involved and the size of our student population. Name changes made through Enrollment Services will change the friendly email display name (Ex: “Tonya Smith” to "Tonya Jones"), but these changes will not affect a student’s network username (“tsmith”) or email address (“”).
If use of an existing student account must be immediately blocked, COCC Student Life department (x7590) must be involved and therefore show approval of this action by contacting the ITS department (x7770) to request the change. Student Life is then responsible for communicating the appropriate information to the student.