Lookup Your Email Address & Initial Password

• If you do NOT see a COCC email address listed on the page you are likely not currently assigned a COCC email address.
  • Students: For information about how student email accounts are assigned review the information posted here.
  • Faculty and Staff: After being hired faculty and staff need to have their account requested per the instructions described at http://its.cocc.edu/Requests/Accounts/Employee.
     
• If you do NOT see your initial password listed or your initial password is shown as all questionmarks (?????) your initial password is unknown for one reason or another.
  • Students: Contact the Pioneer Computer lab for assistance getting logged in to your account and possibly having your password reset.
  • Faculty and Staff: Contact the ITS Helpdesk - at ext. 7770.
     
• Your COCC "email name" as discussed on the web page http://its.cocc.edu/Info/Accounts is the prefix portion of your email address, prior to the @ symbol. Example: for cjones@cocc.edu the email name is "cjones".

More information about COCC Accounts and the default format used for each system's passwords can be found at http://its.cocc.edu/Info/Accounts.